Bulk SMS: Text a Group of Contacts Straight from the People Grid

You can now select contacts in the People grid and send them an SMS in bulk, from the same modal you use to send bulk emails. Until now, bulk SMS was only available by building a campaign in the Campaigns module.

Why it matters

SMS reaches candidates who are slow to respond to email. Once you've found a group of people in the People grid, you can check in with them or invite them to apply by text, without stopping to set up a campaign first.

Good to know

• SMS must be enabled for your organization, and you need an SMS number assigned to your user account. If you don't have a number assigned, bulk SMS won't appear as an option.
• Credits apply to every message segment you send. Using emojis switches the message encoding and drops the character limit per credit from 160 to 70.
• If a contact replies STOP, they're unsubscribed from all campaign marketing messages (SMS campaigns, email campaigns and bulk messages) and from 1:1 SMS from that number. 
• Bulk Action and Bulk Message send limits both apply. Accounts are typically capped at 100 Bulk Messages.
• Once you have set a message to SMS, you can add additional SMS touch points but you cannot mix email and SMS touch points in Bulk SMS. This is only available when sent as a Campaign. 

Availability: All customers with SMS Campaigns enabled and users with a phone number assigned to their account. If you'd like SMS campaigns turned on, speak to your CSM.

Read more in the help articles here: Sending Bulk SMS Messages via Campaigns 

Role Status: Skills Suggesters Can Now Flag Roles for Review

Skills Suggesters can now move a role from Pending to Flagged. Skills Admins can then review the flagged role and approve it.

Why it matters

Skills Suggesters make the day-to-day edits and Skills Admins approve them. Until now, a Skills Suggester couldn't change a role's status, so there was no way to signal to an admin that a role was ready for review. Flagging gives Skills Suggesters that signal and shows Skills Admins exactly which roles need their attention.

Good to know

• Role status only moves forward: Pending → Flagged → Approved, or Pending → Approved.
• A flagged role can't be moved back to Pending.

Availability: All Work Architecture customers.

See the help article here: Work Architecture User Roles

Skill Types: See How Each Skill Is Categorized While You Review Roles

Skill type now shows alongside skills in the Role view panel and on the Role comparison page, so you can see which category a skill falls into without leaving the role you're working on.

Why it matters

When you're validating the skills on a role, the skill type is part of deciding whether a skill belongs there. Previously, it wasn't visible across the platform. Now it's in front of you at each point where you review or add skills.

Where you'll see it

• Role view panel. In the skill modal and the skill pop-up.
• Role comparison. When you add a skill from the skill role view, in the skill pop-up, and in the skill table when you add skills to roles with the + Skill button.

Availability: All Work Architecture customers.

See the help article here: Compare Roles with Work Architecture

Vacancy stage mappings can now be updated in Beamery

Super Admins can now choose which Beamery category each of your vacancy stages maps to, straight from the Reports page. Previously, changing how your ATS stages were grouped meant raising a support ticket.

What's new:

• An Update vacancy stage mappings button at the top right of the Reports page opens a dialog listing your vacancy stages.
• Use the Stage type dropdown to map each stage to Unmapped, Prospect, Applied, Reviewed, Screened, Interviewed, Offered, Post-Offer, Hired or Rejected, then click Save.
• Your mappings apply to both the Vacancy Attribution Report and the Vacancy Insights Report.

How it works:

• All Super Admins can update mappings by default. If you don't want them to, speak with your CSM to have the feature turned off.
• The button appears when your organization has access to the Vacancy Attribution Report or the Vacancy Insights Report. The Vacancy Insights Report is Workday-specific, but the Vacancy Attribution Report is not, so stage mapping isn't limited to Workday customers.
• Changes take effect in the next daily report refresh.
• Stages set to Unmapped are left out of report calculations. New stages added in your ATS appear in the dialog automatically.

Read more here.

SMS numbers can now be bought and assigned in Beamery

Super Admins can now buy, label, assign and release SMS numbers themselves from the new SMS Numbers page in settings. Previously, getting a number meant emailing Beamery Support.

What's new:

• A new SMS Numbers page under Company Settings shows the numbers on your account.
• Click Buy a number to choose a country, search for a number (for example by area code or city), label it and choose who sends from it.
• Release a number you no longer need from the three-dot menu on its row.

How it works:

• There are two types of number. An individual number is the virtual phone number one user sends SMS from. A company number is used for SMS campaigns.
• Each user can have one individual number, and your company can have one company number for each country.
• Before your company can buy numbers in the United States or the United Kingdom, Professional Services completes the compliance setup for that country.
• Releasing a number is permanent. Beamery cannot guarantee that you will be able to get a released number back.
• You no longer need to email support@beamery.com to request a number.

Read more here.

Select all contacts in Suggested Contacts in one click

You can now select every contact in a Suggested Contacts result set at once and run a bulk action on all of them. Previously, contacts had to be selected one at a time.

What's new:

• Use Select all to select every contact in your Suggested Contacts results in a single click.
• Run any action in the bulk actions bar on the full selection, such as Add to pool or Send message.

How it works:

• Select all is available in Suggested Contacts only. Selecting all applicants in Applicant Review is not yet available.

Three new bulk actions in Suggested Contacts and Applicant Review

The bulk actions bar in the new Suggested Contacts and Applicant Review experience now includes Update vacancy stage, Assign to user and Add to vacancy, alongside Add to pool and Send message.

What's new:

• Update vacancy stage: move the selected contacts to a new stage on the vacancy.
• Assign to user: assign the selected contacts to a user in your organization.
• Add to vacancy: add the selected contacts to a vacancy.

How it works:

• Select one or more contacts, then choose the action from the bulk actions bar.
• Update vacancy stage changes the stage in Beamery only. It does not update the candidate's stage in your ATS.

Action buttons now put the most-used actions first

Buttons and menus on contact cards and in the bulk actions bar have been reordered, so the actions recruiters use most, sending a message and adding to a pool, are the first ones you see.

What's new:

• Suggested Contacts: the buttons are now Send message, Add to pool and Send campaign. Add to ATS / View in ATS has moved into the actions menu.
• Applicant Review: the buttons are now Send message, Add to pool and View in ATS / Add to ATS. Add note, Add to campaign and Update vacancy stage are in the actions menu.

How it works:

• All existing actions are still available. Any action that is no longer a button can be found in the actions menu.
• Update vacancy stage changes the stage in Beamery only. If your ATS does not have two-way sync with Beamery, update the candidate's stage in your ATS as well.

Applicant Review stage counts and vacancy links fixed

We've fixed two issues affecting Applicant Review and vacancies on the homepage.

What's fixed:

• Vacancy stage counts now update correctly after you move applicants. A "Changes may take a few seconds to show" message appears while the counts refresh.
• Vacancies listed under Recently worked on on the homepage now open in the new vacancy experience rather than the classic view.

Email addresses and phone numbers are now quicker to copy

You can now copy a contact's email address or phone number from their profile in one click, so you can use their details elsewhere without selecting the text by hand.

What's new:

• Email addresses and phone numbers in the contact profile can be copied to your clipboard in one click.

Clicking an email address in the People Grid now opens Beamery messaging

Clicking a contact's email address in any People Grid now opens the direct messaging modal in Beamery, instead of your external email client.

How it works:

• Click an email address in any People Grid to write and send your message from the messaging modal.
• Messages sent this way are sent and tracked in Beamery, so your outreach is recorded in one place.

French (Canada) translations completed across core pages

The remaining untranslated text in Vacancies, Pools, the People Grid and the contact profile is now available in French (Canada).

What's new:

• Vacancies, Pools, the People Grid and the contact profile are now fully translated in French (Canada).
• French (Canada) terms have been checked against our glossary, so the same terms are used consistently across the platform.