SMS open rates average around 95%. With Beamery SMS Campaigns, users can reach candidates who may be less responsive to traditional email in bulk. Using Campaigns, users can send a one-to-many SMS campaign directly from the Beamery platform in the same workflow as Email Campaigns. This unlocks scheduled, multi-channel touches while keeping all key interactions in the Beamery candidate profile. Users can also send SMS only campaigns, making it easier to engage with more candidates and improve candidate response rates.
Creating Bulk SMS in the People Grid
Select all contacts you wish to send an SMS message to and choose "Send Message" from the bulk action menu.
The bulk email modal will appear. If you have SMS messaging enabled in your Beamery app AND you have a phone number assigned to your account, you will see a button near the top of the modal allowing you to switch the message type from email to SMS.
Once you have switched to SMS you can insert a variable, Vacancy apply link, meeting schedule link or a convert flow link. You can add a follow up message but be aware that bulk emails can only add additional emails and SMS can only add additional SMS messages. If you wish to combine the 2 types of messages, please build a campaign (see below).
Creating Bulk SMS in Campaigns
For users with SMS Campaigns activated, multi-channel Campaigns (email and SMS) as well as single or multi-touch, bulk, SMS only campaigns can be accessed from the Campaigns module. Start by creating a new campaign or accessing an existing one.
- Select between sending Email or SMS touchpoints
- Create SMS content which will bring up the edit message window
- Add additional touchpoints (either SMS or Email)
Users must have SMS assigned to their account to use SMS Campaigns. If they do not, SMS will not be an option or it will say “No number assigned”
Bulk SMS Content Creation
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Add Variables, a Meeting Scheduler link, or emojis to messages as you would any plain text Campaign message.
Using emojis in SMS switches encoding from GSM-7 to Unicode (UCS-2), reducing the maximum character limit per credit from 160 to 70 characters.
- Enter your message into the SMS content creator.
Beamery Click Tracking
All URLs added in the text editor are automatically converted to individualized, personalized links for message recipients. This enables Beamery to track click rates and aggregate engagement analytics. Each recipient will receive their own custom URL by way of custom string at the end of each URL. Links will be supported for 12 months before expiring.
For example:
The custom URL tracking service will change all links to the Beamery Click Tracking subdomain: For example: www.exampledomain.com/careers will become https://www.ct.beamery.com/#1234.
In order for the tracking to work, links must be formatted with one of the following prefixes:
https://www.exampledomain.com/careers
http://www.exampledomain.com/careers
www.exampledomain.com/careers
Domains entered as exampledomain.com/careers will not be converted into trackable source links.
Add Recipients and Touches
Adding recipients to a bulk SMS campaign as well as creating additional touchpoints follows the same process as adding email recipients as outlined here.
Consent / Opt out
If a Candidate replys STOP to SMS messages (bulk or single messages, regardless of where they originalted) the contact will unsubscribed from all campaign marketing messages (SMS campaigns, email campaigns & bulk messages) as well as from 1:1 direct SMS from that number. Candidates can still be reached directly through 1:1 emails or from other numbers saved on their contact profile.