Both the mini and full profile views provide you with an overview of candidate activity and engagement. You can view their career history, highlight priority candidates and even re-sync available data enrichment to make sure you have the most up-to-date information on each candidate.
Table of Contents
|Finding & Opening a Candidate Profile||Campaigns|
|Vacancies||Activity & Engagement Status|
Finding & Opening a Candidate Profile
You can open and view a candidate's mini profile from any place in Beamery that you can see a candidate's name; including the People, Pool and Vacancy tabs of the CRM, as well as the Campaigns dashboard and reports.
To open a candidate's mini-profile from your CRM database, simply navigate to "People" from the menu at the top of your screen.
You can use filters within your contacts grid to search for relevant candidates. To open their mini profile, simply click on their name.
The candidate's mini-profile will open to the right of your screen. The candidate mini profile is organised around six tabs:
- Overview - manage candidate profile
- Custom Fields - make updates to custom fields
- Vacancies - view all of a contact's vacancies
- Pools - view all of a contact's pools
- Timeline - history of all activities and messaging
- Attachments - upload & view documents
To open a candidate's full profile, click the icon with the three dots on the right-hand side of the candidate's name. Then click on "Open full profile in new tab".
Updating a Contact's Primary Information
To update contact information such as name and location, click on the candidate's name. Make the desired changes and click on save.
Viewing Work Experience
You can view a summary of a contact's work history from within the profile. Simply navigate to the Overview tab and scroll down to view their Experience.
From there, you can use the "+" button to add work history or hover over existing work history to edit the details.
Adding Candidates to a Vacancy
You can add a prospect to a vacancy from their profile. To allocate a vacancy to a prospect, click on the "+" icon next to Vacancies.
A vacancy window will appear in which you can select the owner of the vacancy (optional) and then select the vacancy you wish to add the contact to. When selected, click "Add To Vacancy".
The vacancy will now show on the candidate's profile and within the vacancies tab.
Managing a Candidate's Priority in a Vacancy
You can assign different priorities to candidates depending on their qualifications and preference for a role.
Navigate to the profile and locate the vacancy the candidate is in, either within the right-side panel or the vacancies tab. Within the right-side panel, select the flag icon next to the vacancy name. Within the vacancies tab, click "show" next to the name of the vacancy. In both cases, a drop-down of candidate priority options will appear:
- High Priority (red)
- Medium Priority (yellow)
- Low Priority (green)
Select a priority level for the candidate. When selected, the flag icon color will update to reflect the candidate's priority level.
Managing Candidates Through Vacancy Stages
When a candidate has been assigned to a vacancy, you can update their vacancy stage from the "Vacancies" box in their profile or from the vacancies tab.
Select the drop-down menu next to the vacancy name or "show" within the vacancies tab. A drop-down of vacancy stages will appear. Select the vacancy stage you wish to add the candidate to. The candidate will automatically move to the selected vacancy stage.
Adding Candidates to Pools
Candidates can also be added to pools using the panel on the right side of the profile. Locate the pools block, then click the "+" button in the upper right corner. You will see a pop-up window that will allow you to select a pool to add the candidate to.
Adding Candidates to Campaigns
In the panel to the right, you can add candidates to Campaigns in the same manner as with vacancies and pools, by clicking on the "+" and selecting from the drop-down list.
The Timeline is a record of all actions taken on a particular candidate. This includes all notes and activities logged by users, as well as timestamps for updates performed, such as changes in status or addition of that candidate to a pool.
The timeline feed also logs all correspondence and calendar events synchronized from your email inbox, if you are using a connected address.
You can create tasks for yourself or assign tasks to team members by clicking on the"+" icon next to the candidate's name and selecting "new task".
Within the "Create Task" window, you can
- Name and describe the task
- Assign it to user
- Assign a due date
- Mark task as relevant to Pool or Vacancy (optional)
Once your task is ready click on the "Create Task" button
The task will immediately appear in the candidate's Timeline. From here, you will be able to edit, complete or delete the task.
Candidate Activity and Engagement Status
You can quickly see if a prospect has been contacted, if they are slipping away, if the prospect is "active", or if they feature on a do-not-contact list based on data synchronized from your email account as well as Beamery.
The candidate activity and engagement status will show at the top of the candidate's profile.
- Not contacted means you or your team members have not yet contacted the candidate
- Contacted means you or a team member has emailed or sent a campaign to the candidate
- Engaged means you have contacted the candidate and their last email interaction is equal to or less than 14 days ago
- Slipping away means you have contacted the candidate but their last email interaction is more than 14 days ago
- Do not contact means the candidate profile has been flagged "Do not contact" and the contact will be blocked from receiving any direct or campaign messages
- Do not campaign means the candidate has been flagged "Do not campaign" via an automated recipe and the contact will be blocked from receiving campaign messages only
Viewing Closest Connections
Closest connections are illustrations of links between the contact and other Beamery users in your company.
The closest connection is determined by email interaction between the contact and your team's other Beamery users who have connected email inboxes. The more email contact that takes place between them, the stronger the "connection". New connections are indicated by the name of the user showing as a color, with the colors meaning:
- Green: strong connection
- Amber: medium connection
- Red: weak connection
In the closest connections area, you will see which members of your team have an existing relationship with the contact, based on email interactions.