Custom web domains is a tool that allows you to change the candidate facing domains that Beamery hosts; giving you the ability to remove any reference to Beamery and replace it with your own organization’s domain.
For you as an organization, custom web domains allow you to maintain brand consistency across your candidate facing experience and increase brand recognition. Ultimately the goal is to ensure that candidates can trust that they are interacting with you as an organization and encourage them to convert.
Read on to learn the simple steps your organization can take to begin using Custom Web Domains. With these steps, you'll be able to take your Flow URLs from (for example) https://flows.beamery.com/yourorganization/community to https://custom.domain.com/flows/community.
Custom Web Domains can also be used in your Sandbox environment, if you would like to test candidate facing products in your sandbox. To do so, you would need to set up a Custom Web Domain in addition to the one intended for your production environment. This article will identify the different activities you need to do to implement it in Sandbox.
Please note: you will need to create two separate Custom Web Domains if you wish to implement Custom Web Domains in Sandbox.
Setting up your custom web domain takes 3 simple steps
Step 1 - Choose Your Domain
The first step is to choose a unique sub-domain for your custom web domain.
An example of this could be:
https://recruitment.yourdomain.com
A good way to set up a Custom Web Domain for your sandbox is to include the word ‘sandbox’ in the domain name in order to distinguish it from your production domain. Example:
https://sandboxrecruitment.yourdomain.com
https://sandboxtalent.yourdomain.com
Please note that you can’t use a top level domain (i.e. recruitment.com), it has to be a subdomain and that subdomain can't be shared with others (i.e. if your career site is at career.recruitment.com, you can't use that for your Custom Web Domain)
If you are using custom email domains within Beamery, please ensure it is not the same as the subdomain you have chosen above.
Step 2 - Setup Your Domain in Your DNS Provider Settings
The initial setup of custom web domains begins with your domain administrator who might be in your IT team. What they need to do is set up a new CNAME record in your DNS Provider Settings
Please send them the information below AND the subdomain you have chosen.
Instructions
If you access Beamery by using beamery.com, please send the following message:
Please can you create a CNAME record -
Here is the new subdomain (insert subdomain here)
Please can it point to vanity.beamery.com or or vanity.sandbox.beamery.com
If you are using Cloudflare as a DNS provider, when you create a new record to point to vanity.beamery.com|eu, you will need to ensure it is set to “DNS only” not “Proxied” (the default), as Beamery checks for the existence of a valid CNAME record when creating a custom web domain within the Beamery CRM.
If you have a CAA record, please check that it allows ‘Let’s encrypt’. If it does not please let me know so that I can get in touch with Beamery.
If you access Beamery by using beamery.eu, please send the following message:
Please can you create a CNAME record -
Here is the new subdomain (insert subdomain here)
Please can it point to vanity.beamery.eu
If you are using Cloudflare as a DNS provider, when you create a new record to point to vanity.beamery.com|eu, you will need to ensure it is set to “DNS only” not “Proxied” (the default), as Beamery checks for the existence of a valid CNAME record when creating a custom web domain within the Beamery CRM.
If you have a CAA record, please check that it allows ‘Let’s encrypt’. If it does not please let me know so that I can get in touch with Beamery.
Compatibility with OneTrust Cookie Consent
When using custom web domain features with your own domains, you won’t be able to use Beamery’s Onetrust setup. In order to continue using Onetrust, you will need to set up your own OneTrust instance and add the key to Beamery’s company settings.
Please note: While you can change your Custom Web Domain if needed, Beamery only supports one Custom Web Domain per account.
Step 3 - Setup Custom Web Domain in Beamery
When you want to go live with Custom Web Domains in Beamery, you then need to set it up in your Beamery instance.
- Once the CNAME record has been created, Super Admins may navigate to Settings > Custom Web Domains. Then click ‘Add Your Domain’.
- Enter the custom web domain created in Before You Begin. Please note: this will go live once you click "Add your domain."
- If all of the steps have been followed correctly, your custom web domain will be successfully created.
Note: Traffic to your previous Convert URLs will be redirected to your new domain. URLs for your pages will need to be replaced with the new URL.
Check your work
To double check that your custom web domain has been activated, you can navigate to a page or convert flow and check the domain. Convert > select any flow > Settings to see the domain used on the flow.
Read custom web domains frequently asked questions article here.
Error creating custom web domain
When entering the domain, you will see an error message if the domain was not set up correctly. Please check if the CNAME record is set up correctly.