To get started, browse to https://support.beamery.com/hc/en-us and click on Sign In.
Creating an account:
- To create an account, click on 'Sign Up' and enter your name and email address
- From the email you receive, click on 'Create a Password'. Enter a password and then click 'Set Password'.
How to view your Support tickets
- Click on the icon dropdown and select 'My activities
- Here, you will only see each of the tickets that you have raised and/or are CC'd on:
- Clicking on each ticket will also allow you to reply and/or Solve it:
- Should you wish to have the ability to view all of your Organization's tickets, please reach out to your assigned Customer Success Manager.