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How to view my Support Tickets
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To get started, browse to https://support.beamery.com/hc/en-us and click on Sign In. mceclip0.png

Creating an account:

  1. To create an account, click on 'Sign Up' and enter your name and email address
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  2. From the email you receive, click on 'Create a Password'. Enter a password and then click 'Set Password'.
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How to view your Support tickets

  1. Click on the icon dropdown and select 'My activities
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  2. Here, you will only see each of the tickets that you have raised and/or are CC'd on:
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  3. Clicking on each ticket will also allow you to reply and/or Solve it:
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  4. Should you wish to have the ability to view all of your Organization's tickets and/or be copied onto each ticket to receive email notifications, please reach out to your assigned Customer Success Manager.
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