Submit a Request

Aim to include as much information and detail in your request (such as links to Profiles, Events, etc) as possible to reduce delays between replies. If sharing product feedback, the more detail you can provide about the problem you are encountering will help us better prioritize solving this problem, and ensure that we are solving it in the right way.

Required if the request is submitted on behalf of the customer.

Please give us a short description of the issue / request you're submitting.

Please copy the following into the Description box below & provide the requested information. This enables us to understand the problem that has led to this product feedback. Describe the problem you’re experiencing, and how it’s impacting your operations: What were you doing when you encountered this problem? What is your current workaround for this problem? Do you have a potential solution in mind? (Optional) For information about what great feedback looks like, visit

Please enter the details of your request providing the information outlined in the following article where relevant. A member of our Support team will respond as soon as possible.

Would you be happy to talk about this feedback to our Product team? If so, a member of the team will reach out to you directly if they have any further questions.

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